Last Updated: September 23, 2019There’s nothing more frustrating than kicking-back to watch a movie or TV series and finding that Netflix is not working on your Mac.Unfortunately there’s no official Netflix app for Mac. Netflix Display Errors In Safari Using HTML5While Silverlight is the main culprit for problems with Netflix, HTML5 isn’t without its problems sometimes. One common problem is that when you try to watch Netflix in Safari with two monitors connected to your Mac, HTML5 may not work.Some users report experiencing a “Please ensure your monitor is HDCP compliant and is not mirrored using airplay” error when trying to play Netflix videos using Safari in HTML5 mode.It seems to mostly affect those using a Thunderbolt-VGA adapters and although there is no official solution or fix for this problem, there are a few tricks that have worked for some. They are:.
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Activate the Develop Menu in Safari. To do this open Safari and go to Preferences – Advanced and select “Show Develop menu in menu bar”:The in the Develop menu in Safari, select an older version of Safari:This basically makes Safari revert back to an older version that Netflix works properly with. Note that if you open a new tab, you’ll have to do this process again. Other fixes include:.
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If you’re using DisplayLink drivers for your monitor, can also help. Try using a a instead.
Switch to Chrome for Netflix streaming. If you’re getting a “Plugin Failure” error message when connecting an external monitor, it may be a conflict between Netflix and your graphics card.If you’ve got a newer MacBook Pro, it has two graphics cards – an integrated HD Graphics 4000 card and a more powerful discreet Nvidia GT 650M card. Your Mac switches between the two silently in the background depending on the demands of your Mac. Silverlight will not work if your Mac is using the discreet graphics card which it often switches to if you plug-in an external monitor.To fix this, all you have to do is close down all other apps (including your browser) and unplug the external monitor to make your Mac switch to the default Integrated graphics card.
There is no Netflix app for the Mac. You can access Netflix in your browser, but you can't download any content from the browser version of Netflix to your Mac. Netflix doesn't support downloading and offline watching on Mac. Devin Overstreet may be the class valedictorian, but he hasn't had much life experience. Enter Mac Johnson, a 10th-year senior and weed dealer.
Restart your browser and open Netflix and start watching a movie or show. You can then re-attach the external monitor and it will work.
You can which tells you which graphics card your Mac is using and allows you to force your Mac to use either the integrated or discreet graphics card (although not if you’ve got an external monitor attached). Ads Or Popups When Streaming NetflixIf you’re getting ads and popups when streaming Netflix on your Mac, then it’s possible adware or malware is installed on your Mac.
Adware and malware can get installed on your Mac when you accidentally click on malicious ads or install an application which is bundled with adware or malware.Fortunately, it’s easy to get rid of adware on Mac by using. You can read more about. Force Netflix To Play In HD On Your MacNetflix automatically chooses the bitrate to play videos on your Mac based on your connection speed and even if you have a fast connection, it doesn’t always select HD by default.To force Netflix to play in HD on a Mac simply click on the video window to make sure it’s selected, hold down the Control+Shift+Option+S keys at the same time and Netflix will manually switch to HD.
Run Windows On Your MacOne solution to Netflix playback problems on Mac is to run Windows on your Mac using software such as. This enables you to use the to watch videos.You can find more details here on the as there are various options available to do so.
Fix Silverlight Netflix Issues On Older MacsIf you’re using a pre-2011 Mac you’ll still have to use Silverlight in Chrome, Firefox or Opera to stream Netflix. If you’re having playback problems then it’s almost certainly because of the troublesome Silverlight plugin.Silverlight is a plugin by Microsoft which Netflix used to deliver video to users although as we’ve already made clear, it’s now been replaced by the more reliable HTML5 standard on Macs made from 2011 onwards. Note that there’s no version of Silverlight for PPC Macs and no way to make Netflix work on a non-Intel Mac. Even if you can find an old version of Silverlight to install on your PPC Mac, Netflix will request you to upgrade to an Intel Mac before it will play anything so it’s not even worth trying.The first thing to do is to make sure you definitely have Silverlight installed by going to the.
If Silverlight is installed on your Mac, you should see something like the following result on the Silverlight test page. If you can see the installed version is lower than the current version, then you need to update Silverlight. To update it, you must download the latest version of. If you haven’t got it installed at all, you can download it from Microsoft or simply try to play a video in Netflix which will prompt you to perform the installation automatically. Netflix also provides full.If you’re installing Silverlight for the first time, you may receive the message “ Silverlight.dmg cannot be opened because it is from an unidentified developer“.
This is a security measure in the latest versions of macOS to prevent applications being installed that have not been verified by Apple on the Mac App Store. To bypass this Right-click or Ctrl click on “Silverlight.pkg” and then click “ Open” and select the option that reads: “Silverlight.pkg” is not from the Mac App Store. Are you sure you want to open it? Opening “Silverlight.pkg” will always allow it to run on this Mac.
Installation will then continue as normalIf you’ve already got Silverlight installed and it’s fully updated, then it’s likely something has gone wrong with the plugin. The real problems start when this plugin starts to malfunction so if you’re experiencing problems with Silverlight, there are various fixes and solutions you can try described below. Signs that something is wrong with Silverlight on Mac are errors such as:. Being constantly prompted to reinstall Silverlight (known as “install looping”).
Getting an error code such as error 2104, error 2015, error n8151 or error n8010. Videos not loading. Blank or black screens with no player controls. Silverlight keeps crashing. Videos keeps freezing.
Netflix is choppy. Netflix full screen mode is not working. “Netflix plugin failure” error messagesIf you’re experiencing any of the above, here is a complete list of steps how to fix them. There are also specific problems with Netflix in Firefox on Mac, which we’ve gone into more detail further down. Clean both the cache and cookies in your browser.
In Chrome you can do by going to Preferences, Settings scroll down to Show Advanced Settings and then click Clear browsing data. Then try using Incognito or Private Browsing mode by going to File and New Incognito Window and try Netflix again. If Netflix keeps asking you to reinstall Silverlight even though it’s already installed, it may be because your browser is trying to access an outdated or corrupted cookie file. To fix this, make sure you are logged-into Netflix and go to. You will then be automatically logged-out of Netflix. Go to Netflix Home then Member Sign In to log back in and try to play a movie or TV show again.
If this doesn’t work and you’re using Chrome, check that Silverlight is definitely installed by typing: chrome://plugins/ into the Chrome URL bar and scroll down the list to see if Silverlight is installed and enabled. If you have the HTTPS Everywhere plugin installed, disable it by clicking on the HTTPS Everywhere icon. Disable any antivirus software you may be using.12. Safari Problems With SilverlightIf you’re using Safari 11 or earlier, you must ensure that Safari isn’t blocking Netflix access to the Silverlight plugin. To do this:.
Go to “Preferences” in Safari in the top Menu bar. Click the “Security” tab and then go down to “Manage Website Settings”. Select “Silverlight” in the plugins list. If you see the critical security issue warning, make sure you update the plugin first. If everything is OK, select the Silverlight plugin on the left, and make sure that “Allow” or “Always Allow” is selected.
You can also select “Ask” if you prefer to be asked before Silverlight is accessed by Netflix. You can read more on.If none of this works, then it’s probably a more fundamental problem related to your Silverlight plugins folder for which the only solution is to completely uninstall Silverlight.The problem is that Silverlight is notoriously hard to remove properly on Mac and you need to perform some manual removal.Next we show you a few ways to make sure that Silverlight has bee completely uninstalled on your Mac. Uninstall Silverlight On Mac Automatically. If you have more than one user account on your Mac, the Silverlight plugin is duplicated in both your Root Library folder and User Library folder. You must therefore go to: /Library/Internet Plug-Ins in your local folder and clear out old versions of the plugin which are causing the problem. The problem is that Netflix has probably been constantly trying to access the outdated local user version rather than the root version.
The solution is to fully uninstall and reinstall the Silverlight for Netflix plugin by following these instructions:. Close any browsers that are open e.g.
Firefox, Safari, Chrome etc. Install a free app removal utility called. Search for Silverlight and then select the installed components that AppCleaner automatically finds and delete them:Now download and reinstall Silverlight again. If you receive the warning “ Silverlight.dmg cannot be opened because it is from an unidentified developer” it’s simply because it wasn’t downloaded from the Mac App Store and Apple has not certified it.
You can still install it however by r ight-clicking or holding down the Ctrl key and clicking on Silverlight.pkg. Select Open on the pop-up menu and then click Open on the prompt that says “Silverlight.pkg” is not from the Mac App Store. Are you sure you want to open it? Opening “Silverlight.pkg” will always allow it to run on this Mac.” You can then complete the installation of Silverlight on your Mac and Netflix movies should now play as normal. Uninstall Silverlight On Mac Manually. If this still doesn’t work you need to delete the files manually instead. Click on your Macintosh HD and select Library and then access both the Internet Plugins and Receipts folders to delete all Silverlight files.
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These include:. /Library/Internet Plug-Ins/Silverlight.plugin. /Library/Receipts/Silverlight.pkg. /Library/Receipts/SilverlightW2MIX.pkg. /Library/Internet Plug-Ins/WPFe.plugin. /Library/Receipts/WPFe.pkg.
Then go back to Macintosh HD and select System and then Library, Internet Plugins and make sure any Silverlight files are deleted. Finally, go to back to Macintosh HD and select Library, Application Support, Microsoft and delete the entire Silverlight folder. Empty Trash and reinstall Silverlight.15. Silverlight Problems In FirefoxFirefox can be particularly fussy when it comes to Silverlight on Mac. If you’re seeing an error page or a black/blank screen when trying to watch Netflix on your Mac then again, it’s probably due to a problem with the Silverlight plugin.This can be due to various issues but often it’s because Silverlight is not updated properly and Firefox automatically disables the plugin for security reasons.Make sure that Silverlight is Enabled in Firefox by going to the Tools menu and selecting Add-Ons.
Click on Plugins and make sure that Silverlight is enabled.If Silverlight is enabled and Netflix still doesn’t work, follow this checklist to fix the problem:. Close Firefox. Follow the uninstall instructions above using AppCleaner to make sure you have completely removed Silverlight from your Mac. Open Firefox and go to the. Click on the box that says Install Microsoft Silverlight.The Silverlight installation file will be downloaded onto your Mac. Danielle, Sorry to hear that.
It is very important that you make sure all Silverlight files are deleted from your Library and System folders before reinstalling Silverlight. Click on your Lion or Mountain Lion HD and select Library and then Internet Plugins and delete the Silverlight file.
Then go back to your Lion or Mountain Lion HD and select System and then Library, Internet Plugins and make sure any Silverlight files are deleted. Finally, go to back to Lion or Mountain Macintosh HD and select Library, Application Support, Microsoft and delete the entire Silverlight folder. Empty Trash and reinstall Silverlight. Let us know if it helps. MelanieMy Friend Gave Me Her Info For Her Netflix So We Could Share ItAnd It Works Fine Watching Movies From My Phone Galaxy S4But It Doesn’t Work For My Tv - Which Makes Me Mad LolThis Morning iWent Onto Netflix On My Mac And It Says iHad To Install Microsoft SilverLight No Problem) So iDid So, It Installed Successfully.But Every Time iTry And Go Back To Netflix To Watch A Movie It Keeps Telling Me iNeed To Install Silver Light But Its Already Installed. Thats When iWas Using My Firefox Browser, iAlso Have Safari So iTried To Go On Netflix Using Safari, It Recognized The Application HOWEVER Its Now Telling Me iNeed To Upgrade It.iKeep Uninstalling And Re-Installing The Micrsoft SilverLight App But Still No Change Help??– Melanie.
PheeHey there! I have been trying all day to get netflix to play, uninstalling and reinstalling Silverlight with AppCleaner, restarting browsers (Chrome, Firefox AND Safari) and my MBP (Lion 10.7.5) multiple times all day. I have tried running the DRM Test after reinstalling everything (plug-ins are enabled in Firefox, and Safari, and pop-ups are not blocked, and I have no other software or plug ins that block things) and the DRM Test will not play on either browser. I am so super frustrated and don’t know what to do! I keep getting error N8151- there is a problem playing DRM content on my machine.??? I am at a breaking point! I just tried to follow the instructions above, but when I go to Application SupportMicrosoft, there is no PlayReady folder.??
What should I do? WendyHi,I deleted all silverlight plug in files you listed. I used Apple Cleaner to do it. I also uninstalled Firefox and reinstalled and then installed Silverlight and still not working for Netflix streaming. I’ve tried all steps multiple times. Restarted browser, closed out browsers etc.One thing I find interesting is when just doing it now, I closed out all browsers and sent the silverlight plugin and firefox to trash and tried to empty them this time, I got these 2 error messages ” The operation can’t be completed because the item “Firefox 24.0.dmg” is in use.” AND The operation can’t be completed because the item “Silverlight.dmg” is in use.
I restarted my computer and then I was able to empty the trash.I don’t have an anti-virus on my my Mac so I know it’s not that. Do I need turn off my “firewall” in order for it to work.Thank you!. Hi Wendy, Sorry for the long delay but I missed this comment.
If it’s still any help, the reason you’re receiving those error messages when you empty Trash is because you haven’t dragged Firefox or Silverlight to your Applications folder. You are running them directly from the DMG files that you originally downloaded which is like running them from their own separate mini hard drive. By dragging them to your Applications folder, you are fully installing them on your Mac’s hard drive and you will then be able to drag them to the Trash, and empty it no problem. PheeYou know, none of theses suggestions worked, and I was unable to use netflix at all until recently.
I finally found a fix after realizing that with Lion, lots of folders as well as the HD are ‘hidden’ from view so I found a tutorial to unhide my Library folder, and found two supporting files that were creating the problem! Check out this tutorial:Then I deleted the offending folders, where the DRM hash is saved. It’s described here:The real trick was to delete the Playready folders in the Library in both my user folder, and the general HD. Then I didn’t even need to reinstall, or restart my Mac. Netflix worked. Hopes this helps someone!!! I was at my wits end!.
Have you tried clearing your Silverlight cache? Try the following instructions:Quit all open browsers – including this window! You may want to print the following steps.Click the Finder icon in your Dock.In the menu bar at the top of the screen, select Go.Hold down the Option key on your keyboard and select Library.Note: If Library is not listed, select Home and open the Library folder.Open the Application Support folder.Open the Microsoft folder.Open the Silverlight folder.Drag the is folder to the Trash.Open a web browser and play your movie or TV show again. Marissa, If it’s happening on all browsers, it’s extremely important you follow these instructions to ensure Silverlight is fully removed from your Internet Plugins folder.Click on your Macintosh HD and select Library and then Internet Plugins and delete the Silverlight file. Then go back to Macintosh HD and select System and then Library, Internet Plugins and make sure any Silverlight files are deleted. Finally, go to back to Macintosh HD and select Library, Application Support, Microsoft and delete the entire Silverlight folder. Empty Trash and reinstall Silverlight.
Let us know if it helps. Mike Petkusi am having netflix freezing problems i am running a late model 2009 macbook air with newly formatted HD with Snow Lep installed 10.6.8.
My machine has 2GB of Ram but continues to freeze after about 30 min of watching a movie. I have tried reinstalling Silver Light and installing it to point where i formatted my HD and reinstalled SL. I have cannot find the issue and i am considering buying another machine maybe back to PC. Do i not have enough Ram becuase i would think 2GB would suffice.
Please help. It’s probably a Silverlight issue rather than a problem with your Mac because even users with new Macs running the latest OS X have reported similar problems. I’d suggest following the post above closely to make sure you completely uninstall Silverlight. Once you’ve done that, double check that the following files are definitely deleted and emptied from your Trash: Root Library: /Library/Internet Plug-Ins/Silverlight.plugin and /Library/Receipts/Silverlight.pkg and in the User Library:/Library/Application Support/Microsoft/Silverlight. Then reinstall Silverlight and it should work properly on your Mac.
BrandonI was having the same problem until yesterday. I went into the playback settings in Netflix an change the option to use HTML 5 instead of Silverlight. After unchecking the check box, I restarted Safari. The problem went away.
I kept removing and reinstalling Silverlight, which may have been needed anyway and is a good idea to do it, but since Netflix wasn’t using Silverlight for playback it never fixe the problem. I hope this helps somebody out there because it has been very frustrating for me. Penny, If you are using OS X 10.6 Snow Leopard you can use the startup DVD to rescue the password. But if you are using OS X 10.7 Lion or above follow these instructions to reset your Mac admin password:1. Shutdown your Mac. Restart it and immediately hold down the CMD key (the squiggle key next to the spacebar) and “S” at the same time.2.
You should see a black screen with white writing. Type “mount -uw” and hit Enter3. Type “aunchctl load /System/Library/LaunchDaemons/com.apple.opendirectoryd.plist” and hit Enter.4.
Type “/Users” and hit Return. A list of authorised users on the Mac will appear. Passwd /Users/username password” but replace the word “username” with one of the usernames in the list and replace “password” with a new password that you want to use. Restart your Mac normally and use the new password to login. If you see a prompt after this, type “reboot” and the Mac will restart with the new password saved. EmilyMy netflix was working fine on my computer this morning and now I am having the 2103 error.I am using Chrome and OS X 10.8.3.I completely uninstalled Silverlight and emptied the Trash numerous times but I continue to get the error. I used both AppCleaner and digging into the library to ensure there was no trace of Silverlight.All that said Netflix is working on Firefox, any idea why or how to get it working on Chrome as that is my default browser and it was working 12 hours ago and I’ve done nothing on my laptop since.
JonathonHello, about a month ago I purchased a Chromecast to watch Netflix on my tv and still do work on my MacBook Pro (Mac OS X Version 10.6.8). It worked great until a few days ago when Silverlight kept crashing for Chrome (Version 35.0.1916.27 beta). Since then, I’ve deleted and re-installed Silverlight several times as listed above.
Netflix is working for Safari, but not for Chrome (which defeats the purpose of my Chromecast’s initial purchase). I’ve used the AppCleaner, cleared cache and cookies, etc. Any other ideas would be appreciated. Ralph BlachHere is what I found on macbook pro 2009. When I ran Netflix, it was very slow choppy and the CPU was pegged. Once I took the back off, the problem was obvious. The machine was clogged with dust and this was causing the CPU to throttle down so it would not thermally overload.
A can of Air from radio shack solved the problem I used the Compress Air blow out the dust out of the notebook, and a pair of tweezers to pull other dust bunnies out.Once the cpu and case were cleaned, the Mac Book is working like new.From my experience, the laptops probably should be blown out once a year.IMHOChip. Philipi cant use it.- it says: Silverlight Installation ProblemError Code: 2103You have encountered an issue specific to Microsoft Silverlight, the software used to watch movies on the Netflix website.
AnyaHi, none of these solutions have worked. I’m not sure if I have the problem that these solutions fix however. Anyway, when I try to go into netflix on my MacBook Pro (pretty new, newest software updates and stuff), it either won’t load because netflix “closed the connection”, “didn’t send a signal”, or it loads but it the homepage looks like none of the art was added, I can’t see the shows, and there are a ton of countries listed. However, this only happens when I’m at home, so I thought it was a problem with the wifi at home. However, my brother has no problem accessing the site on his computer. I have no proxies installed, I’ve cleared my history twice, and I can’t clear my netflix cookies because any netflix-run sites are showing those error messages.
Looking for the most talked about TV shows and movies from the around the world? They’re all on Netflix.We’ve got award-winning series, movies, documentaries, and stand-up specials.
And with the mobile app, you get Netflix while you travel, commute, or just take a break.What you’ll love about Netflix:. We add TV shows and movies all the time. Browse new titles or search for your favorites, and stream videos right on your device. The more you watch, the better Netflix gets at recommending TV shows and movies you’ll love. Create up to five profiles for an account.
Profiles give different members of your household their own personalized Netflix. Enjoy a safe watching experience just for kids with family-friendly entertainment. Preview quick videos of our series and movies and get notifications for new episodes and releases.
Save your data. Download titles to your mobile device and watch offline, wherever you are.Privacy policy: of use: https://help.netflix.com/legal/termsofuse. Cinder2014, Teen section please!Alright, Netflix is awesome! It’s so easy to stream movies, TV shows, interactive games, and more all accessible through Netflix! The only thing that I could think of to improve this app is another section. So far there is kids and adult. But what about teens like me?
Kids has a TON of cartoons and kiddy shows. Don’t get me wrong, I love cartoons as much as the next person, I just want something a bit more adventurous. The adult version has a wide variety of movies, but a lot of them are inappropriate for teens like me.
If you could add a teen version, where the more appropriate movies are, that would be lovely! The movies, (no matter the rating) should be good for young audiences. This means the movies should be rated for cussing. None of the movies should have naughty things. (passionate hugging/kissing, and you know, anything that's an inappropriate display of affection) but some cussing could be allowed since in college and high school, there aren't many child-friendly peers there sadly. Another suggestion would be to (forgive me if you already have this) add a feature (free or not, your choice) where if you're watching a movie and leave the app, you can still see a small box of the screen in the corner. The box should be moveable, this way you can surf the sea of neverending emails while binging your favorite show on the wonderful app, Netflix.
?☄️?FireStar?☄️?, We need more sections.Let me start off by saying that this is an amazing movie app and you should get it. But are you people aware of all the people using Netflix? There are toddlers, preteens, teens, young adults, adults, whatever you call people a little to old to have kids, elderly people, and very elderly people. We need more sections!!! Toddlers and kids are grouped together, but preteens and teens need their own section, too.
No kiddy shows but maybe a couple cartoons teenagers like, and the movies and shows should have cussing but not out of control cussing, and no to-bad words. The private accounts are good for adults, but I’m your account you should JUST get to pick if you are a toddler, kid, preteen, teen, young adult, adult, person who are a little to old to have kids if there is a name for that, elderly person, or very elderly person.
The a little to old to have kids people should be able to watch the adults section, but the elderly people and the very elderly people should have a channel without kiddy stuff and shows with little cussing. You should also be able to change your age, because over time you grow or might have a child or etc.
Watching on your device. Thank you for your time and consideration!-FireStar.
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